PRIVATE PATIENT: TERMS & CONDITIONS

New patient examinations are £90. A £45 deposit is to be taken at the time of booking the appointment.
Deposits will be taken when booking any appointments at Oakwood Dental Practice.
A 50% deposit towards treatment requiring Laboratory work is to be paid at the preparation appointment and remaining balance to be paid on completion.
Failure to Attend an appointment or Cancellation at Short Notice (less than 24 hours) will incur a £1 per minute lost appointment charge i.e. a 30 minute missed appointment will incur a £30 charge. The charge will be deducted from the deposit taken on booking the appointment.
It is the patient’s responsibility to book and attend their own appointments. The practice offers a complimentary email reminder service however is not responsible for missed appointments.
The Dentist/Therapist or, in the absence of The Dentist/Therapist, his/her nominated deputy will provide dental services.
The Patient must ensure their contact details are up to date at each visit. If their details change, they must inform the practice.
We operate a ZERO TOLERANCE POLICY at the practice towards antisocial behaviour. Any person found to be displaying intimidating, abusive, or threatening behaviour towards a team member or another patient will be asked to leave the practice immediately and will no longer be seen as a patient to the practice. Where necessary, the practice will contact the local authorities for assistance.

Emergency dentistry

In the event of a dental emergency, private patients can be seen at the practice outside working hours. The on-call facility is available between 6pm and 9pm weekdays and between 9am and 1pm on Saturdays. For an emergency appointment you will be charged £100 call out fee PLUS the cost of treatment provided, which will must be paid at the call out appointment.
Patient’s who are part of our Dental Membership Plans will not need to pay a call out fee as this will be covered under the supplementary cover terms and conditions.